FAQs
Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at: info@solutionsfinest.com
WHERE DO YOU SHIP FROM?
We ship from our partnered warehouses & factories located in US, Europe. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
HOW LONG WILL IT TAKE FOR MY ITEMS TO ARRIVE?
It will usually take 5 to 15 business days to process the orders, ship and for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
HOW LONG WILL IT TAKE TO RECEIVE A TRACKING NUMBER?
It will take usually between 1-3 business days.
WHERE CAN I PLACE AN ORDER FROM?
Currently we only ship to US, Canada, Australia, UK other parts of Asia, Africa and Europe. If you wish something shipped outside the above places, please feel free to chat or contact us.
IS SHIPPING REALLY FREE?
Yes, shipping is FREE across USA on most items otherwise we have Free Shipping over 50$.
WHERE IS YOU COMPANY LOCATED?
We have an office in the beautiful country USA; Supply warehouses with High-Quality vendor contacts in: USA, Europe and Asia.
WHICH CURRENCY WILL I BE CHARGED IN?
We processes most orders in the US. While the content of the cart is displayed in several currencies, you will checkout US at the most current exchange rate.
WILL I RECEIVE A CONFIRMATION NUMBER WHEN I PLACE MY ORDER?
Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.
WHO CAN I CONTACT IF I HAVE A PROBLEM WITH MY ORDER?
All inquiries can be forwarded to: info@solutionsfinest.com
HOW CAN I PAY?
We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and Paypal.
IS CHECKOUT ON THIS SITE SAFE AND SECURE?
You can be absolutely sure that all purchases here are safe and secure.
IF I ENTER MY EMAIL ADDRESS WILL YOU SELL MY INFORMATION?
We do not sell any customer information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
WILL I (THE CUSTOMER) HAVE TO PAY CUSTOMS?
For most countries you will not have to pay customs, but it depends where you are located and if you order more than 1 piece.
